Refund policy
Last Updated: May 18, 2026
Due to the distinct manufacturing and processing mechanics of our various product tiers, specific return and cancellation matrices apply across our ecosystem.
1. The SHYFT App (Monthly Subscription Terms)
Automatic Monthly Billing: Your card processing system will automatically execute a recurring charge every thirty (30) days from your initial app sign-up date.
Centralized Cancellation Policy: Subscriptions cannot be canceled directly within the mobile application interface. To request a cancellation, you must email our support desk directly at support@shyftcoalition.com. To avoid being billed for the subsequent cycle, your cancellation request email must be received at least forty-eight (48) hours prior to your scheduled monthly recurring billing milestone date. Past recurring subscription charges are non-refundable.
2. TradingView Indicator Suites & Digital Assets
Because digital files and invite-only TradingView scripts deliver immediate utility upon profile authorization, all sales of the 1-year TradingView indicator licenses are 100% final. No refunds, partial credits, or payment reversals will be granted once profile access codes have been initialized.
3. Physical Merchandise (Apparel, Journals, & Books)
Print-on-Demand & Custom Fulfillment: All custom apparel lines (t-shirts, hoodies, caps) and proprietary printed materials (The Uhuru Archive trading journals, educational textbooks, and one-off Book of the Month Club manual orders) are manufactured dynamically on-demand for each order. As a result, we cannot accept returns, size exchanges, or refunds due to buyer's remorse.
Manufacturing Defect Coverage: If an item arrives structurally damaged, incorrectly misprinted, or visually torn from shipping handling, submit direct photographic evidence to support@shyftcoalition.com within fourteen (14) days of tracking delivery confirmation. We will immediately process and ship a pristine replacement tracking order to your destination at zero extra cost to you.